ServiceNow Engineer

We are looking for a full-time or part-time ServiceNow developer with 2+ years of experience.


In this role you will


  • Be responsible for the development and drive implementation/integration of ServiceNow Product &
    Integration with other systems

  • Be responsible for creation and maintain the current state of the ServiceNow platform technical

    documentation and provide the technical control.

  • Lead ServiceNow upgrades planning and execution.

  • Participate in the configuration of new applications or suites during planning, development, and
    rollout phases.

  • Contribute to the strategic development of new platform customizations, as needed, based on
    customer needs.

  • Participate in the design, development, and implementation of enhancements of ServiceNow

  • Participate in process flow analysis and process redesign along with the Project

  • Build out and standardize our code management procedures related to our ServiceNow

  • Provide ServiceNow data, reporting, and analytics in support of business operations and metrics

We are looking for


  • 6+ years of total industry experience with 5+ years working with the ServiceNow platform in an
    Technical Consultant capacity and enterprise-wide, multi-tier ServiceNow production environment
  • Hands-on experience with software development and system administration
  • Understanding of Service Management processes
  • Strong working knowledge of ServiceNow components including as Service Catalog,
    Change/Incident/Problem Management, Asset Management, CMDB, Knowledge, Agent Workspace,
  • Strong knowledge of ServiceNow best practices and ongoing knowledge of latest ServiceNow
  • Experience creating ServiceNow update sets, promoting and testing through multiple instances and
    into production
  • ServiceNow Technologies (Java Scripting, XML, Apache Jelly, HTML, AJAX, CSS, HTTP, etc.)
It is plus if you have 
  • Skills on IPC, ITBM, Chat Bot, Mobile App, Flow Designers and CSDM 3.0 frame work.
  • Good knowledge on Discovery, CMDB, Service Mapping, Asset Management, Event
    Management, CSM, PA, Integrations, AI & ML (Predictive Intelligence )
  • Good understanding knowledge on ITSM modules
  • Should have hands on experience on end to end scripting.
  • Should have worked on Agile Methodologies,
  • Should have good understanding on ITIL standards
Big plus for those certifications
  • ServiceNow System Administration
  • ServiceNow Advanced System Administration
  • ServiceNow Application Developer
  • ITIL v4 Foundation

What we offer

  • People – the best part of fittico
  • Freedom where and when you deliver your work
  • Tuition reimbursement, conference allowance 
  • Very competitive compensation package

About Fittico

Fittico was founded 2012 with the mission to bring technological and product development excellence to the market. We have gathered some of the strongest talent in the region for our past and current products and projects. We are product building  shop where we mostly work on our own products, the way we believe they should be done. We also collaborate with partners across Europe and North America to bring some of those products to markets. We value integrity and simplicity above all.

Join us

If you believe there is space for personal and professional growth and you crave to be challenged with technology products, while having all the freedom on how to deliver those, consider joining us.